Create a Repair Ticket
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The following are questions that customers often have, the first question is most common
We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops; We understand how important personal data is. Any customer data that stored is password protected and in encrypted format. We always advise, if possible, that you take a backup of any data on your computer prior to any work being undertaken. We can discuss any backup options with you if needed.
Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!
Typically, repairs can last from 40 minutes up to one hour. However, if diagnostics reveal more issues than what the customer was aware of then it may take longer.
We will always offer you a fixed price for the repair, for example, if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge around $70 - $100 labour which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.
We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.